It's a rip-off! Apparently when we signed up there were screens that said you pay for your time slot and even if you call a week ahead to cancel you still pay for the lesson.
The person there at the time said "just forward through these screens and don't worry about them" and had us blindly sign a contract (should have been wiser I know now but I trusted them!) Furthermore, when we called to cancel as we had missed a whole month due to college visits & open houses (all of which were communicated beforehand) they claimed we didn't give two weeks notice and could only get a fraction of our money back! Money hounds... and nothing more! I'm not the only one who feels ripped off apparently...
should have read the reviews beforehand as well!! :-(
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of music and arts customer care. Music And Arts needs to read this review and look into the issue (if any) according to poster's claims.