Product: Music And Arts Saxophone Rental Clear all filters (0 of 9 reviews match)
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This is our 3rd year renting from M&A and although the local store and staff are fine to deal with (they have never been able to assist me with any billing queries), the main customer service department is the WORST I have ever had to deal with.You will never get...
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1.0
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Music And Arts Saxophone Rental
#1143740
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I paid each month for my grandson's saxophone or year and a half ago and now they are telling me I never paid anything despite the fact that they had my credit card on record to use to collect any payments automatically if I was ever late.When I turned the saxophone in...
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1.0
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Music And Arts Saxophone Rental
#1107078
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Rented a musical instrument for my grandson for the school year, September 2015 through June 2016.I pre-paid for the trial. And then paid each month through June. When we turned in the instrument they gave me a statement saying money was due! I questioned it because we...
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Music And Arts Saxophone Rental
#1075850
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I had to pay a deposit for my son to rent a saxophone.I returned the instrument over a month ago and I have still not received the deposit. I called customer service, but they said they don't handle return deposits. They also told me they can't contact the people that...
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1.0
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Music And Arts Saxophone Rental
#1075846
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Horrible Service and Horrible Follow Through My daughter initially rented a saxophone from this group.In January 2016, she returned it and exchanged it for a trumpet. They continued to charge her for the rental of a Saxophone for 16 months. When I returned the...
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1.3
Product
Music And Arts Saxophone Rental
I didn't like
  • Multiple charges to my acct
#1064149
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So, essentially, you end up paying just as much as someone would if they never rented anything from them. So, renting with Music and Arts, believing that your cost of the new purchase will be offset by the total rental is wrong. This is what they will lead you to...
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1.7
Product
Music And Arts Saxophone Rental
#1060596
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Did a 60 day trial rental of a saxophone over the summer for my son.He didn't use it much so I returned it before the 60 days was over. Every month after that, I got a rental charge pending on my card, then it would reverse instead of being deducted from my account....
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Music And Arts Saxophone Rental
#973577
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My son rented an alto saxophone from Music and Arts in stony Brook new york for the last 1 1/2 years. We have purchased the LDW waiver which the store stated would cover, damage, theft or loss. This is also stated on the company website in there frequency asked...
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1.0
Product
Music And Arts Saxophone Rental
I didn't like
  • Customer service
#952748
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I rented a saxophone from music and arts that was supposed to be serviced and in perfect working order. That turned out to be untrue and it was defective. I returned the saxophone to be fixed and was given another saxophone that was in good repair. After a week my...
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1.2
Product
Music And Arts Saxophone Rental
#851531
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