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Music And Arts - Do not rent from these people

This is the worst company to rent from and they will steal your money.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Warranty
Website
#1243643
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Had been renting a drum and bell kit for my son. Had called to cancel as I had thought I would be on the hook for a $400 instrument that we did not want to keep. Was told that was not the case and we could continue renting until the end of the school year. I never went...
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1.0
#1230835
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We rented a flute for our daughter and returned it in January. I got charged on my account the end of March and the customer service agent said my payment was past due from last December, however this information was not related to us when we turned in the instrument...
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2.4
#1217442
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Purchased a Knilling Violin online for St Patrick's day sale. Item shows up as In Stock and my card shows the money is withdrawn from my account. But I don't receive any tracking info. I wait a couple of days and still nothing. So I go and look into the issue deeper....
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#1214400
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Music And Arts - Repair Shop.

i took my guitar into the repair shop to fix a few simple things, this was over a month ago. i have emailed serveral times (7+) and after finally receiving a reply i was told that i am waiting for guitar strings. really? i could have ordered strings from amazon and had them there in 4 days not 4 weeks.
#1213973
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Rented a musty, moldy, dented trumpet from these clowns for 3 years. Followed terms of contract. When returned, I was told I had an $1,100.00 termination fee. Yeah, good luck with that Shameeka. Do NOT rent from these Ebonics specialists. The school gets kick backs...
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Anonymous
John Munez

Please don't rent from this company. it's a joke that they charge these kids 5 to 10 times what the instrument is worth. Rented a clarinet from then which you can buy from Ama...

#1211623
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Not only do they collect fraudulently they applied the money we were paying to the wrong account several times honest mistake maybe bit the process to correct was shady and some asked for a summarized statement we then got someone else's statement so we asked again got...
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Anonymous
Anonymous

YES!! They are the worst company ever with the most horrible customer service. Wayne is the most rude obnoxious person alive. They took money out of my account that I did not ...

1.0
#1206404
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Soooo tired of trying to contact billing to straighten out mummy account. They double billed me, refunded me, then didn’t bill me for three months. Paid off account and three months later they were saying they accidently gave me a credit and want me to pay. Then the...
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1.0
#1201125
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I have a large purchase with them that is being billed monthly with no interest to a credit card on file. I am on my third credit card as the previous two on file were compromised. One credit card that was used was ONLY used with this company. That card was kept in a...
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3.0
#1197080
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Contact Music And Arts

Mailing Address:
Music & Arts
5295 Westview Drive, Suite 300
Frederick, Maryland 21703
United States
Phone:
(888) 731-5396
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Music And Arts Products and Services

All Music And Arts Products
Worst customer service center I have ever dealt with. I called to get a payoff for my daughters oboe on January 28th, 2017 and they gave me a price and said it was good for 10 days. I called again on February 12th and asked for a new payoff since the January 28th 10...
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1.0
#1195221
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