Resolved: Music And Arts - Run...
Music and Arts release the withold of the approximately 700$ on my credit. I would like to speficy that it took about one day after they, music and arts, cancelled my order.
Atleast I did not have to fight to get my money back like I did in trying to get my order shipped. In short, I placed and order and had 5 communications with their representative in 5 days.
I did everything they told me and after all that they cancelled my order. A waste of time.
I ordered from their website and was optimistic because their 15% discount.
I selected from their built in drop down menu P.R. And the order went in, I was charged.
I called to double check everything was ok. After two days of no shipment. I called and emailed customer service, they said my order was on fraud hold on the email. I called the number and there thay said they donโt ship to P.R.
( then why do you have it on the shipping menu?) ok. I change the address to a ny address when I spoke to the fraud department. They said everything is ok now and should recieved update informantion. Nothing No E-Mail, No calls, no shipping the next day.
I called, emailed, same story, fraud dep. When I spoke they said a different story. No we called and becaus there was no communication we cancelled your order.. ok good I donโ want to deal with this company..They Have Not Retun My Money Yet Despite No shipping No Nothing.
RUN!!! Save your self a nightmare...
Reason of review: Order processing issue.
Monetary Loss: $680.
Preferred solution: Full refund.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content