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Updated by user Aug 10, 2018

Music and Arts release the withold of the approximately 700$ on my credit. I would like to speficy that it took about one day after they, music and arts, cancelled my order.

Atleast I did not have to fight to get my money back like I did in trying to get my order shipped. In short, I placed and order and had 5 communications with their representative in 5 days.

I did everything they told me and after all that they cancelled my order. A waste of time.

Original review posted by user Aug 09, 2018

I ordered from their website and was optimistic because their 15% discount.

I selected from their built in drop down menu P.R. And the order went in, I was charged.

I called to double check everything was ok. After two days of no shipment. I called and emailed customer service, they said my order was on fraud hold on the email. I called the number and there thay said they donโ€™t ship to P.R.

( then why do you have it on the shipping menu?) ok. I change the address to a ny address when I spoke to the fraud department. They said everything is ok now and should recieved update informantion. Nothing No E-Mail, No calls, no shipping the next day.

I called, emailed, same story, fraud dep. When I spoke they said a different story. No we called and becaus there was no communication we cancelled your order.. ok good I donโ€™ want to deal with this company..They Have Not Retun My Money Yet Despite No shipping No Nothing.

RUN!!! Save your self a nightmare...

Reason of review: Order processing issue.

Monetary Loss: $680.

Preferred solution: Full refund.

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