my daughter was told to return the instrument to the school and when i called to cancel the rental, they told me their system was down, and could not do it. However, they could process payments.
I called and talked to 6 people and they were all rude and did not care AT ALL.
Then I asked to speak to the person in charge of customer service, she did not answer and kept sending me to her voice mail. I cannot return the clarinet since the school has it and it's closed for the summer!! they are *** this company is dishonest and will take your money!!
DO NOT GIVE THEM A PENNY!!!!
UGHHHH!!! THEY WONT EVEN TALK TO YOU!!!
Product or Service Mentioned: Music And Arts Customer Care.
Reason of review: Poor customer service.