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my daughter was told to return the instrument to the school and when i called to cancel the rental, they told me their system was down, and could not do it. However, they could process payments.

I called and talked to 6 people and they were all rude and did not care AT ALL.

Then I asked to speak to the person in charge of customer service, she did not answer and kept sending me to her voice mail. I cannot return the clarinet since the school has it and it's closed for the summer!! they are *** this company is dishonest and will take your money!!

DO NOT GIVE THEM A PENNY!!!!

UGHHHH!!! THEY WONT EVEN TALK TO YOU!!!

Product or Service Mentioned: Music And Arts Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jun 06, 2016.
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Anonymous
Celina, Texas, United States #1181541

I've spent over 2 1/2 hours trying to get through to someone who can help....I have been hung up on 7 times now. They said that they just went to a new system so they are flooded with calls today and when they transfer me I get dropped.

Me thinks it is a scam. I would like to see the FTC get involved.

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