1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Website
Poster increased review rating.
0 comments

Rented a cello for my daughter and gave the cello to the school to return (procedure as outlined by the school). I got hit with a $54 late fee because the instrument was returned, by the school, a few days late.

I asked why I was charged, and they told me that I had to call to tell them it was returned. The return policy was buried in the fine print. So, it seems like they effortlessly got an additional $54 out of me. When I asked for them to email me a receipt, they told me they couldn't.

Who does business like this???

Don't rent or buy from these guys. They are scam artists.

Review about: Music And Arts Cello Rental.

Reason of review: Late fee scam issue.

Monetary Loss: $54.

Preferred solution: Full refund.

I didn't like: Customer service, Liability waiver, Billing practices and lack of customer service knowledge.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
You May Also Like